Claims Administrator
- Permanent opportunity
- Pro-rated at $60k P.A – 4 day working week (no weekends)
- Work close to home - Penrith Location
- Onsite parking or access to nearby public transport
About the Role
Due to business growth, our client has an opportunity for an experienced claims officer or customer service administrator to join their small and friendly team.
Your primary responsibility will be to manage and process client claims from start to finish while providing exceptional customer service and administrative support to the team.
Your new role will include: - Being the first point of contact for clients and customers
- Managing and processing client claims from start to finish
- Collating, gathering and following up on relevant documentation
- Liaising with clients, service providers and other third parties
- Use of the Insight Insurance Broking system
- Providing outstanding customer service
- Problem resolution
- Administrative support
- Email management
- Any other adhoc administration as needed
About You We are looking for a dedicated and motivated individual with previous experience in insurance claims or experience in a customer service and administration role who can work 4 days a week (must be able to work Mondays) on-site in the office. Office hours are Monday - Friday 9am – 5pm.
Our client is looking for the following key skills:
- A minimum of 2 years experience in a customer service and administrative role
- Previous claims experience in the insurance broking industry is desirable but not essential (training will be provided)
- Knowledge of the Insight Insurance Broking system is desirable but not essential (training will be provided)
- Previous experience with Microsoft Office suite
- The ability to communicate confidently at all levels
- High level of interpersonal skills
- Proven ability to provide exceptional customer service
- Excellent phone manner
- The ability to work in a team and autonomously
- The ability to work 4 days a week (must be able to work Mondays) 9am-5pm
What's on Offer
- Pro-rated at $60k P.A – 4 day working week (equates to $38.46ph)
- No weekend work
- Full training provided
- On-going support
- Onsite parking or access to nearby public transport
- Potential career opportunities down the track
- A long-term opportunity with a stable and supportive employer
If you are highly motivated and believe this opportunity is right for you please submit your resume and cover letter in WORD FORMAT only please by clicking the apply now button.
