Call Centre Scenario - Skills Assessment

PreVisor (legacy Qwiz & Brainbench) Assessment List

• Collections Scenario US - 4 Calls Not Timed
• Contact Centre Scenario AUS - 5Calls Not Timed
• Contact Centre Scenario UK – 5 Calls Not Timed
• Contact Centre Scenario US – 5 Calls Not Timed
• Contact Centre Scenario AUS – 8 Calls Not Timed
• Contact Centre Scenario UK – 8 Calls Not Timed
• Contact Centre Scenario US – 8 Calls Not Timed
• Credit Control Scenario UK – 4 Calls Not timed