Brokers Assistant

  • Permanent opportunity
  • $33.00ph - $39.00ph + Super – 4-day working week (no weekends)
  • Work close to home - Penrith Location 
  • Onsite parking or access to nearby public transport

About The Client:
  
Our client has been assisting businesses with their Commercial and General insurance needs for over 10 years. They are locally owned and operated in Penrith CBD.
  
Due to their continued growth, they now have a vacancy for a Brokers Assistant to join their small-medium-sized friendly team.
  
About the Role

Your primary responsibility will be to manage and process client claims from start to finish while providing exceptional customer service as well as assisting and providing administrative support to the senior brokers and directors.

Your new role will include:
  • Managing and processing client claims from start to finish
  • Collating, gathering and following up on relevant documentation
  • Liaising with clients, insurers and other stakeholders
  • Use of the Insight Insurance and Sunrise Broking system
  • Providing outstanding customer service
  • Problem resolution
  • Administrative support
  • Email management
  • Any other adhoc administration as needed

About You 

We are looking for a dedicated and motivated brokers assistant or an experienced customer service administrator within a similar industry who can work 4 days a week (must be able to work Mondays) on-site in the office. Office hours are Monday - Friday 9am – 5pm.

Our client is looking for the following key skills:  
  • A minimum of 1-2 years experience in a similar customer-focused administrative role
  • Experience or knowledge in the broking or insurance industry will be highly regarded
  • Knowledge of the Insight and Sunrise Broking system is desirable but not essential (training will be provided)
  • Strong attention to detail and accuracy
  • Previous experience with Microsoft Office suite
  • The ability to communicate confidently at all levels
  • Proven ability to provide exceptional customer service
  • Excellent phone manner
  • The ability to work in a team and autonomously 
  • The ability to work 4 days a week (must be able to work Mondays) 9am-5pm
   
What's on Offer
  • $33.00ph - $39.00ph + Super – 4-day working week
  • No weekend work
  • Training provided
  • On-going support
  • Onsite parking or access to nearby public transport
  • Potential career opportunities down the track
  • A long-term opportunity with a stable and supportive employer
 
If you are highly motivated and believe this opportunity is right for you please submit your resume and cover letter in WORD FORMAT only please by clicking the apply now button.
Apply for this role
Samantha 2 330 X 330

Like to know more about the role?

Samantha Peisley
Recruitment Consultant